ISO 9001 Quality Management Systems – Requirements defines the requirements for a quality management system for an organisation.
ISO 9001 is the reference standard for an organization that intends to plan, implement, and improve both operational and support processes.
The customer and his satisfaction are at the center of ISO 9001.
Each activity, application and monitoring of activities/processes is in fact aimed at determining maximum customer satisfaction.
The application phases of the standard start from the definition of the procedures and records for each single process or macro process identified within the company organisation.
It goes through all areas of the organization which include:
management
planning
human resources
marketing
product or service design and development
sale
supplying
production or supply
logistics
installation
assistance (after sales)
The ISO 45001 standard is an international standard that specifies the requirements and indications of use for workplace health and safety management systems.
In English is OHS, in Italian SSL, which allow you to make workplaces safe and healthy, prevent accidents at work and health problems, improve OSH proactively.
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